BUSINESS SCIENCE.

Taranaki Daily News, 19 September 1922, Page 2

BUSINESS SCIENCE.

THE PRINCIPLE OF SERVICE. There was a large attendance of students at the usual weekly lecture at New Plymouth, last night, when Mr. Wylie dealt with the principle of service and its relationship to the individual in both private and business life. The lecturer made it very clear that the service line of the average man is decidedly out of plumb. The three essentials, namely, quality, quantity, and mode of service, were well worthy of attention, whether it was in the pulpit, factory, office, or store. It was very easy for some o talk service, and Mr. Wylie gave his audience an added feeling of confidence as he demonstraetd how this practical servicerendering power could be made more real and remunerative. “How the mind of the customer or client works,” introduced subject matter of more than ordinary importance, and the students saw in no uncertain manner that it was possible to bring a person to action through Inking them up the meatal steps from favorable attention. The lecturer stated that he could not understand men and women not making themselves better acquainted with these facts, considering the investment of time, money and risk undertaken in their business ir profession. Character analysis was treated, the students being shown how to discriminate between those who were changeable and others who were steadfast. The talk on this interesting subject was followed very closely, it being explained that although we could not expect Nature to furnish us with all the main faculties, it largely depended on the man himself whether he cultivated some qualities and restrained others. At the close of a very pleasant and profitable evening, refreshments were served.