Page 15 Advertisements Column 1

Ruapehu Bulletin, Volume 12, Issue 551, 30 August 1994, Page 15

^^KINGraLKIWENERGY (The Company) Terms and Condition of Supply of the Company When King Country Energy Limited's Terms and Conditions dated 1/4/93 were issued, notice was given that the Terms and Conditions could be altered by giving 30 days written notice of the changes in newspapers circulating within the Company's present area of supply Terms and Conditions of Supply of the Company have been amended. These amendments will take effect from 1st October 1994. The major changes are contained in the following clauses: Clause 1. Provision of Services Upon correct completion of an Application and Agreement for Supply of Electricity by an intending customer the Company will use all reasonable efforts to provide a reliable and high quality service, both in the supply of network services and in the supply of electrical energy. The Company does not guarantee that supply will be continuous or fault free, however should the Customer experience any problems with services provided by the Company please contact the Customer Service Department, telephone (07) 895 8139 without delay. Clause 3. Charges Standard charges for network services and electrical energy will be published from time to time. Copies of the range of supply and payment options available under this contract can be obtained from the Company's offices. At least 30 days notice will be given of any changes to these charges and/or options, before they come into effect. The Company will send a monthly or two monthly invoice detailing the charges due, e.g. network services, electrical energy, other services provided. The invoice will also include any previous balance owed. The "Statement Date" records the end of the billing period. The "Due Date" is the date by which payment of the total amount on the invoice is required to be made for the customer to obtain any discounts allowable. The majority of customers will receive an estimated reading account each second account. In order to obtain any discounts allowable these estimated reading accounts must be paid by the Due Date. The Company will seek in good faith to resolve all Customer disputes within 60 days of receipt by the Company. When disputes are resolved in the Customer's favour, the Company shall (at the Customer's option) accept payment of a lesser amount as agreed by the Company or credit the Customer's account with any refund due, or make a refund to the Customer of any refund due. Default Disconnection Payment is considered late if not received by the Company by the Due Date. The Company may, without terminating this contract, disconnect the supply of electricity if the Customer fails for 12 days after the relevant Due Date to pay the Company the amount owing under this agreement (or any lesser sum payable in accordance with Clause 13). The Company will give the customer 7 days notice of its intention to discontinue supply of electricity. If the Company agrees to resume supply of electricity, the Company may charge a reconnection fee plus require a deposit or increase in the amount of the deposit as security for fiiture payments. The Company may, at its option, install a pre-payment meter. The Company reserves the right to disconnect supply of electricity if amounts billed for other services are not paid when due by the Customer. The Company will disconnect for an amount owing on an assessed account only after reading the meter to ascertain that the electricity has been used (except pursuant to clause 10 where the staff of the Company are not able to gain access to the Customer's meter). The Company will not disconnect a Customer with a genuine dispute with the Company as to the amount unpaid until the dispute has been determined by the Company and the Customer has been given 14 days notice of the determination including the amount determined to be payable. Clause 8. Consumer Guarantees Act 1993 If the Customer is not a consumer (as defined in the Consumer Guarantees Act 1993 (the "Act")) or the Customer acquires or holds itself out as acquiring any goods or services under these standard terms for the purposes of a business, nothing in the Act will apply to the supply of those goods or services.