Courtesy in Operation. “My main impression has been the extraordinary courtesy which one met with on all sides,” said Mr. A. J. Scott, of Christchurch, when he was asked to summarise impressions of a seven mouths’ stay in Melbourne. “Some of the big stores have daily classes in the correct approach to customers. Films on the subject have been imported. The shop assistants have found that the day passes much more pleasantly and that cutomers willingly respond to courtesy. Their experiences have shown that civility and servility are not synonymous. The attitude of the traffic police, in particular', towards motorists is most commendable. While a sarcastic reproach results in resentment, a dieei'ful comment will bring compel ation.”
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https://paperspast.natlib.govt.nz/newspapers/OPNEWS19471125.2.22.1
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Opotiki News, Volume X, Issue 1049, 25 November 1947, Page 3
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117Page 3 Advertisements Column 1 Opotiki News, Volume X, Issue 1049, 25 November 1947, Page 3
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