THOUGHTS ON BUSINESS.

Manawatu Herald, Volume XXX, Issue 380, 2 May 1908, Page 4

THOUGHTS ON BUSINESS.

The man who occupies a position that brings him in contact with the travelling public ought by all means to be a good-natured man. One day in a railway goods office a man was waiting on a number of people who were crowding over the counter, evidently on the theory that the person with the longest arm would get waited on first. While the man was signing papers for one person others would ask him questions. Instead of answering them in what has been called the “ ticket-clerk manner,” he answered them pleasantly, and in a manner that showed that he realised the difficulty of waiting on a dozen people at office, but was doing his best to do it promptly and was not irritated by their many simultaneous demands. It was interesting to observe how his calmness and cheerfulness served to calm the spirit of those who were muttering at the delay. All present could not help contrasting this with other similar occasions and noting the difference which the manner of the clerk made on the mood of the people. If steamship companies, and other public service concerns realised the full importance of good nature they would make it a rule to place only goodnatured men in such positions.