Listener and Service.

Radio Record, Volume II, Issue 37, 28 March 1929, Page 8

Listener and Service.

From the Gen. Manager’s Mailbag. To maintain contact with listeners: in all parts of the Dominion, the Radio Broadcasting Company some time ago appointed official listeners in most districts. From these are received official reports and comments on matters of interest, and. the following extracts are culled from recent letters received from various official listeners.

His Own Set? AY RITING with reference to press correspondence and specially commenting on. a certain "radio editor" who formerly continually criticised 2YA transmissions, an official listener states that what: the newspaper man -eonsidered to be bad transmitting from 2YA was really due to the faulty construction of his set. . "He has not had so much to say of late and I don’t think he is likely to in the future," remarks the official listener.

Overseas Programmes. No Better. " As winter comey on there seems to be an increase of fading and distortion from 2YA, but this I am conviueed is a local matter. The power from all stations is very good and I can find no fault with any of them. Of course no programme will suit all listeners, and although I listen regularly to London, New York, Holland, ete., many of the items put over do not suit my tastes any better than the New Zealand items."

Doing Their Best. "Tt bas indeed been a great pleasure to me to have acted in the capacity of official listener during the period just ending and if you have not heard much from me in the way of criticism, it is because candidly I have found little to’ criticise, realising that the company are doing the utmost, within their power to, provide service. which will give satiSfaction to all tastes, commensurate with their resources, and the available talent."

"FT OOKING back over the past twelve months, one cannot but be impressed by the steady and real advance made by your company in bringing radio in New Zealand to its present high standard, and it gives me much pleasure to know, that at least, I have been given the opportunity of playing a small part in that advancement."

Children’s Sessions. H® children’s session is now as important to listeners as the after-8 programme, and the parents of the children take an interest in supplying the wants of their own through the various Uncles and Aunts. Several people I have talked over this matter with are quite prepared. to pay for the service, say 2s. 6d. for each message, such funds to be devoted to, say, such institutions as hospitals, homes, etc., to be used to install radio receiving sets. To this suggestion the General Manager replied: "Your. remarks concerning the children’s session have been read with interest, but we regret that we are unable to entertain your suggestion. that payment be made for messages being broadeast. The regulations under which we operate do not permit of our receiving payment, nor do they allow the broadeast of point to point messages, except

in eases of: urgency, such as matters of life or death, when no other method of communication is possible."

Atmospherics. "LISTENERS in this area appear to be all very well satisfied, and although the reception on occasions is not perfect, it is realised that the Radio Broadcasting Company are doing all that is possible, and that the interfeyence is largely due to atmospheric b extraneous causes not under the com. trol of the company. ‘This common; sense view makes my task very simple; and it is now months since I heard anything in the nature of a complaint,’