TWELVE GREAT RULES.

Taranaki Daily News, 24 December 1915, Page 11 (Supplement)

TWELVE GREAT RULES.

I. Be cleanly and neat in appearance, avoiding extravagance and display. Our girls will avoid all extreme styles in hairdressing. Men will avoid unusual color combinations of hosiery and neckwear, and loud, flashy apparel. 3. Be courteous to everyone—customers and employees who work near you. , 3. Be cheerful. Customers will respond to cheerfulness on your part, and this makes every transaction of the day pas 3 more easily and pleasantly for all concerned. 4. Avoid gossiping. 5. Use of gum, tobacco, candy, fruit, nuts or lunch of any kind while on duty is prohibited. fl. Say "we" instead of "I" in referring to matters other than those of a strictly personal nature. 7. Misrepresentation of merchandise is suicidal to any business. We must insist that you never misrepresent any article under any circumstances. Neither will you guarantee wear nor color. 8. Become conversant with all portions of the store, if possible. 9. Make no promises which cannot absolutely be fulfilled. 10 Indifference on the part of employees is a, very serious blight in any business. Sales people will endeavor to serve customers immediately. 11. See that every customer in every transaction is treated in a manner indicating that that immediate transaction is the chief point of interest in ygur mind at that time. 12. The way in which a telephone message is sent indicates to quite an extent the character of the sender. A business house whose telephoning is quick, bright, to the point and clear In Its enunciation conveys an impression which is always ■CVjgd.—Marshall Field's Rule Boole.