Radio Company's Policy of Service

Sun (Auckland), Volume I, Issue 132, 25 August 1927, Page 15

Radio Company's Policy of Service

MR . HARRIS IN AUCKLAND CONFERENCE WITH WIRELESS INTERESTS I Wbil« in this cfty in connection with routine and general business of the Auckland radio station, Mr. A. R. ogrrin, general manager of the Radio Broadcasting Company of New Zea-b-d Ltd., who leaves on his .return a Christchurch to-night, called a round table conference of members of •he IYA Commenting on the conference Mr. c J Hayden, station director, said todiv* “Mr. Harris stated that the company took tho broadcasting business v fr y seriously. Radio broadcasting, said, was of wide humane importance, and every member of the staff must also take his portion of the busies seriously. He must regard his work not only as a means of livelihood.” said Mr. Harris, ‘'but also as a means of public service. That service must be built up on character. Shouting platitudes would not do it, but rather discipline, loyalty and cooperation. Firstly in yourselves, secondly among yourselves, and thirdly, in regard to the public.” Mr. Harris also emphasised the point that the company could only succeed with the loyal co-operation of its staff. STAFF CONFERENCES The conference was not only to create among the staff that spirit of jftod-fellowship and co-operation, said Mr. Harris, but also to initiate a policy of weekly conferences with numbers, whereby all could give expression to any misunderstandings or difficulties, and also discuss matters that would improve the general efficiency of the station. The company welcomed suggestions from its staff, and for that reason the station director had been instructed to give every assistance to this possible method of improvement. Mr. Harfis also comprehensively reviewed the operations of the company, it* formation and establishment, and future policy. "The company’s aim is service for the listener-in’.” he declared. The general manager also met the Auckland radio dealers at their invitation, and, in the course of his reply, informed them that as the bulk of the einstructional work in connection \«ith the erection of the three new stations in accordance with the company's agreement with the Government load been completed, the company was concentrating upon the operation of its stations and programmes generally. It was fully realised, he said, that programmes were of paramount importance. But before the programmes could be efficiently attended to modern equipment, up-to-date studios, and necessary organisation to broadcast the available talent, had to be completed. CONCENTRATING ON PROGRAMMES As dealers were aware the company had been concentrating on this work, and now the facilities in the three centres were available for giving effect to the primary object of broadcasting news instruction and entertainment of the highest possible standard. A further conference took place yesterday afternoon betwen Mr. Harris and the executive of the Listeners-In League and some of the dealers. Asa result it is hoped to arrive at some mutually satisfactory arrangement by which the station director will confer periodically with a representative of the league in regard to local programmes.

“Our plants are the best that money can buy, our studios are the most up-to-date and our organisation is reaching that stage of efficiency where we can see results ahead,’* the dealers were told by Mr. Harris, who was exceedingly pleased with the friendly spirit in which he was met. A new arrangement whereby the

station director will meet the dealers whenever the occasion requires, was considered ample evidence of the company’s desire for co-operation and a move in tho right direction. The dealers were unanimous in their expression of appreciation of the company’s action.