RAILWAY COURTESY

Hokitika Guardian, 24 September 1928, Page 6

RAILWAY COURTESY

CO-ORERATJON WITH PUBLIC. fi| sft A I fe fci ‘ " Prorupted by sojne critical ye/eijence .from Mr JL j. regarding the unpleasant experiences of .a railway passenger the jPrim,e Minister, Replying '. r, to'-Ytke discpssipn qn railway matters in the House to-day, spoke ,:qf the improved spirit of the railway service. He gave credit to the number for Christchurch South for being keenly interested;; in the departipent and making some useful suggestions, but he felt more-dike .taking tip the disagreeable things'h'6 had'said. It’ was most extraordinary that a Labour member Ui should have'teomplaiped' ahbuV the incivility of the railway staff. The speaker’s experience had beep all the other wav, and people had told him 7£ Miff-• since !t>he of Rlie railways there had been a* entirely uew ; ;’fittttlidd'’ by- /he public -towards the staff, and that, on the other Hand the staff seepied to .by .doing their hAst. and yr.ere getting ,dm?ct co-opera.tip.n' which the department had been endeavouring .to bring about by relaxation of lysjfcr/gt.i'ye regulations. Air Howard: /That's ,th e smallest point I touched. on. You leave the. .bigger opes. Tiie Prime Minister: I understood lviin ' to' say ,we had done very little, to improve the sendee. Air Fyaser (Wellington Central) : There is a general feeling that civility e wa q .lrayex giigater. > ... The Prime Minister: I am quite sure the staff generally are interested Yiliu , their .an</ .doing tlieir best : to give sood service. .Whether there f . is ;at hand to give g.opd service is anp/iier popit. They can only give supli. service; as is at their disposal . ~ ' . Air Coates pPinted, however, to proi ppshlsYfor -improved carriages, new diking bAXs ;and other innovations for comfort “in;'trayelHffg, all of which in his opinion wbuld have ..the effect ,ol ' improving- the. public psychology. towards the- de partnieht.