Post Office delay
Sir,—Could the New Brighton Postmaster please explain to all patient but angry customers why at 4.35 p.m. on February 5, when I joined a queue of about 10 there were nine out of 10 windows closed? The nine tellers not working were either counting their money or standing about talking and smoking. I went in for urgently-needed stamps, and finally was served at 5 p.m. There was such a queue by this time, a “missing” teller had to ask one or two to move so she could shut and lock the door. The New Brighton Post Office is notorious for its inefficient, inconsiderate attitude towards customers. I feel an apology was in order for Wednesday’s long, long delay, as well as an explanation. In the 25 minutes I was in the queue not another window was open. If I had not been there myself I would not have believed it. I usually use Travis Road Post Office and cannot praise their service highly enough. It was bad luck for me that I happened to be shopping when I realised I needed stamps. — Yours, etc., Mrs G. BISCOE. February 6, 1986.
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Press, 13 February 1986, Page 20
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193Post Office delay Press, 13 February 1986, Page 20
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