SOCIAL SECURITY BENEFITS
TREATMENT OF APPLICANTS DISCUSSED From Our Parliamentary Reporter WELLINGTON, June 15. A plea for more sympathetic and tactful treatment of persons seeking Social Security benefits was made by Miss M. B. Howard (Government, Christchurch East) in the House of Representatives this evening. She said that there could be, with advantage, a comb-out of civil servants dealing with the scheme. The ordinary civil servant was part of a machine and did not want to deviate from normal routine. Applicants for benefits should be treated with tact and human understanding, but she thought they sometimes did not get it. The Minister in charge of Social Security (the Hon. W. E. Parry) interjected to question the truth of Miss Howard’s assertion. Miss Howard: I can cite instances. Miss Howard said she knew of cases where men and women had lost the benefits because they had not got all the information from officials. They knew the law, and administered it properly, but they should realise that others did not know the law as well as they did.
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Press, Volume LXXIX, Issue 23975, 16 June 1943, Page 3
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176SOCIAL SECURITY BENEFITS Press, Volume LXXIX, Issue 23975, 16 June 1943, Page 3
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